Effective Date: April 8, 2026
Hidden Cove RV Park (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation for an RV space.
1. Information We Collect
- Personal Identification: Name, email address, phone number, and mailing address provided during reservations or contact forms.
- Payment Information: Credit/debit card details processed securely via Stripe. We do not store full card numbers on our servers.
- Reservation Details: Arrival/departure dates, RV type, site preferences, and number of guests.
- Usage Data: IP address, browser type, pages visited, and time spent on our site via cookies and analytics tools.
2. How We Use Your Information
- Process and manage RV space reservations and payments.
- Send booking confirmations, receipts, and important updates.
- Respond to customer inquiries and support requests.
- Improve our website and services based on usage patterns.
- Comply with legal obligations and resolve disputes.
3. Sharing of Information
We do not sell, trade, or rent your personal information. We may share data with:
- Stripe: Our payment processor. Subject to Stripe’s Privacy Policy.
- Service Providers: Hosting, email delivery, and analytics partners bound by confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights.
4. Cookies
We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You may disable cookies in your browser settings; however, some features may not function properly.
5. Data Security
We implement industry-standard security measures including SSL encryption and secure payment processing through Stripe. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain reservation and personal data for up to 7 years for legal and accounting purposes. You may request deletion of your data at any time, subject to legal retention requirements.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at support@asset360plus.com.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@asset360plus.com
- Park: Hidden Cove RV Park